The thinking

What this is built on

Learning from experience

TEXT SLOT, introduction on learning from experience. Anne supplies this text. About 120 to 180 words: why a team learns more from doing something and then talking it through than from being told first.

A handwritten notebook on a wooden table

Three mechanisms

Knowledge that sits in one head

What it is

TEXT SLOT, short explanation of transactive memory. Anne supplies this.

Where it shows up in the challenge

TEXT SLOT, how this mechanism becomes visible during the challenge. Anne supplies this.

Groups discuss what everyone already knows

What it is

TEXT SLOT, short explanation of the effect where groups repeat shared information and leave unique information unsaid. Anne supplies this.

Where it shows up in the challenge

TEXT SLOT, how this mechanism becomes visible during the challenge. Anne supplies this.

Psychological safety

What it is

TEXT SLOT, short explanation of psychological safety. Anne supplies this.

Where it shows up in the challenge

TEXT SLOT, how this mechanism becomes visible during the challenge. Anne supplies this.

What we leave out

TEXT SLOT, short and without fuss: we don't use Belbin, Tuckman, MBTI or DISC, because the evidence behind them is weak. Anne supplies the final wording.

What we do and don't promise

TEXT SLOT, honest closing paragraph: one afternoon does not make a team permanently better. That is why the day ends with three self-written agreements and a read-back moment after six weeks. Anne supplies this.